Last updated: 11th September 2025
Lux Renovate (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, enquire about our services, or enter into an agreement with us. It also sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you consent to the practices described in this policy.
Lux Renovate is a UK-based property investment and deal-sourcing company. We connect investors with property opportunities, conduct due diligence, and provide support in identifying, assessing, and securing deals.
Data Controller: Lux Renovate is the controller responsible for your personal data.
Contact details:
Email: contact-us@luxrenovate.com
Phone: +44 (0) 7549 042491
Address: 10-12 Love Lane, Pinner, England, HA5 3EF
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
- Identity Data – name, title, company name
- Contact Data – email address, telephone number, postal address
- Financial Data – bank details, proof of funds, investment preferences (if relevant to services)
- Property / Deal Information – information relating to properties or opportunities you share with us
- Technical Data – IP address, browser type, operating system, time zone, and website usage
- Marketing & Communications Data – preferences in receiving updates, newsletters, or promotional content
- To provide services you have requested (deal sourcing, investor matching, advisory)
- To carry out due diligence, compliance checks, and contractual obligations
- To communicate with you about opportunities, updates, or your account
- To send marketing materials, if you have opted in
- To improve our website and customer experience
- To comply with legal obligations (e.g. anti-money laundering, HMRC)
- Consent – when you subscribe to newsletters or agree to marketing communications
- Contract – when processing is necessary to deliver our services or take steps before entering into a contract
- Legal Obligation – to comply with regulatory or statutory requirements
- Legitimate Interests – to manage business operations, improve services, prevent fraud, or send information relevant to our relationship (unless your rights override our interests)
- Professional advisers (solicitors, accountants, brokers, surveyors)
- Business partners and counterparties involved in a deal
- Regulators, HMRC, or law enforcement, where required
- IT service providers, hosting companies, or marketing platforms who support our business
We ensure that all third parties respect the security of your data and process it in accordance with UK law.
Where data is transferred outside the UK (e.g. cloud services), we ensure safeguards are in place such as UK-approved Standard Contractual Clauses or other lawful mechanisms to guarantee an adequate level of protection.
- Enquiries: up to 2 years after last contact
- Clients / investors: up to 7 years after the end of the business relationship (for tax and compliance)
- Marketing data: until you withdraw consent or unsubscribe
Once data is no longer needed, it will be securely deleted or anonymised.
We implement technical and organisational measures to protect your data, including secure servers, access controls, and encryption where appropriate. However, no method of online transmission is 100% secure.
- Right of access – request a copy of the data we hold
- Right to rectification – correct inaccurate or incomplete data
- Right to erasure – request deletion where data is no longer required
- Right to restrict processing – in certain circumstances
- Right to data portability – receive your data in a structured, commonly used format
- Right to object – to processing, including direct marketing
- Right to withdraw consent – where consent is the lawful basis
You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
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We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new “Last updated” date.
Email: contact-us@luxrenovate.com
Phone: +44 (0) 7549 042491
Address: 10-12 Love Lane, Pinner, England, HA5 3EF